GeekBuddy from Comodo provides a level of personal support with 24/7 technical support. The service offers help with virus infections, tuning up your PC to make it run faster, quick response times and help with troubleshooting a teething problem.
Comodo is quite well known for their security products including firewalls, sandboxes, internet security, virus protection, Wi-Fi security and other software products so clearly their staff should have the appropriate expertize to help people who take up the service.
Once GeekBuddy is installed, there is a GeekBuddy icon that only needs to be clicked on in order to start a chat session with one of the technicians. A remote connection can be established between their computer and the user's own in order to use the computer remotely to check through the PC for problems.
Virus and malware removal is one of the services offered through GeekBuddy where systems can be scanned for virus and malware and then cleaned successfully if the Windows version is still able to boot at this stage of an infection.
Settings can also be tweaked by GeekBuddy personnel in order to improve internet security settings to prevent identity theft in the future. Locking down web browsers and other settings can help prevent a serious problem later.